Q1: How many days of the orders arrived once it placed?
A: For Ready Stock, Next day delivery, for Klang Valley area 2 days delivery, for East Malaysia For Pre Order Stock 10 to 14 working days delivery
Q2: Is shipping charges applied if I'm from East Malaysia
A: RM 15 shipping charges may applied for orders < RM 300
Free Delivery for orders > RM 300
Q3: Will Tracking Number of parcel provided?
A: Tracking number & Tracking Link shall provided once the items sent and it will ease for our customer to check the status of the parcel.
Q3: What if I have not receive the parcels on time frame as stated?
A: If parcel didn't arrive on time frame as stated, You may check with the tracking link as provided for the parcel status, Or if it viable, Kindly look for our assistant at firstname.lastname@example.org OR email@example.com.
Ps: Due to courier service company is our collaboration partner in providing the best of delivery services to our customers, Any change or arrangement in delivery by courier service company responsibility is beyond contro of our company